Category: Known Problems

Oxford University Press e-journals login problem

Oxford University Press e-journals are temporarily only available away from the campus by setting up the VPN or Web Proxy.  This appears to be a nationwide problem and has been reported to OUP.   Please get in touch if you have

Posted in Known Problems

Advertisements appearing in Library website search results

When searching the Library website itself – not Discovery or any of our other information resources – we regret you may now see adverts appearing at the top of your search results list.  The advert free search that Google used

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Log in problem with Wiley Online

Our Wiley Online ejournal content appears to be temporarily unavailable due to an unexpected login problem.  Logging in to Wiley Online to access subscribed content leads to a perpetual loop back to the login screen.  We have reported this problem

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“Geography” limiter missing from Discovery Service

The “Geography” limiter appears to have unexpectedly disappeared from the Discovery Service.  The supplier, EBSCO, are working to restore it. If you notice any other problems, please let us know.

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British Standards Online (BSOL) login problem

We are working with the supplier to resolve a login problem with British Standards Online (BSOL) experienced by clients working away from the University campus.  This may most easily be resolved by setting up the VPN, or where this is

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Connecting Windows 10 laptops to presentation screens in Library group study rooms

It appears that devices running Windows 10 are not able to connect the presentation screens in the Library group study rooms via an HDMI cable.  Earlier versions of Windows are not believed to be affected.  Thank you for your patience

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