Reopening the Library amid the IT outage

Update 22 April 2021 –

It has been confirmed that the ‘Guest’ wireless network and IT Helpers will be available in the Library building, which means you will have the same access to the internet and eresources as you would from home.

The Library building reopens Wednesday 21 April

The University Library is reopening tomorrow (Wednesday 21 April), returning to the usual term-time opening hours of 8.00am to midnight, 7 days a week. You will still need to bring your student card to access the Library.

There will be no IT available on campus at first

The campus-wide IT issues continue, however. As a result, the study space booking system is not currently in use. Instead, you will need to check in using the NHS Covid-19 track and trace app by scanning the QR code at the Library entrance. The app can be downloaded for free from the App Store or Google Play. If you are unable to use the app you can complete a paper form at reception.

The ongoing campus-wide IT issues mean that only the ‘Guest’ wireless network will be available on campus.  IT Helpers will be available to advise but essentially you will have access only to the internet and electronic resources as if you were at home.  Most library services will also be unavailable until further notice. You can find a comprehensive guide to what is and is not currently available here.

In short, what is available?

In the Library building
  • You can read, study, browse, borrow and return books, but there will be no Click and collect service until further notice.
  • The Guest wifi network will be available for you to access the internet and library eresources; the usual Eduroam network, University software and networked drives will not be available.
Online
  • You can carry on using library eresources and online chat from home using your institutional login (the VPN is temporarily unavailable).
  • You can chat to us for help and advice online 24/7.

Assistant Librarian (Promotions) at the University Library. An enthusiastic advocate of libraries, diversity, inclusion, equity, and social justice for all, inside and outside the workplace.

Posted in About your Library, Services Tagged with: ,

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