Tag: services

Keeping the peace (or how not to have arguments)

The library can get very busy and nerves are easily frayed when people feel under pressure.  Even a whispered conversation can carry far and wide in a quiet, confined and echoey space.  At the other extreme, people working in splendid

Posted in Thing of the Day Tagged with: , , ,

Welcome (back) everyone: Library opening hours and how we can help

A big, warm library welcome to all our new students and all those rejoining us next week! During Induction Week (17-23 September), the Library will be open every day from 8 am – midnight.  From the start of term (24

Posted in About your Library, Services Tagged with: , ,

Customer Service Excellence

You may have noticed the new purple CSE logo that recently appear on the Library homepage.  This celebrates the Library, alongside Sports & Recreation, obtaining the coveted Customer Service Excellence Award.  We are now working hard to further improve our services

Posted in Librarianship Tagged with: ,

Student led change opening up the possibilities

“Great library, loads of space.” You loved the ground floor refurbishment but told us that, “Even though it is very big and open 24 hours, there can be limited space in the library.”  We are working hard to introduce mobile shelving

Posted in About your Library Tagged with: , , ,

Live welcome broadcast for new students this Friday

Update 12/08/16 – If you missed the live video you can now watch the enhanced version here!   Joining us in September or wondering if you are getting all that you can from your Library?  Watch the live video broadcast on

Posted in About your Library, Services Tagged with: , ,