Tag: enquiries

Library staff are still here to help you

The Library building may have closed, but our staff are all here to offer you the same support online that you would expect at the Library help desk.  We can help with finding the information, market data, ebooks and journal

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Help and support are always available

You can stop by any Library Help Desk 9am – 9pm Monday-Friday and get help from a professional librarian with finding information for assignments, improving your searches, and referencing things accurately. Library and IT help are always available 24/7 via

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More ways than ever to get referencing help

There are more ways to get help than ever before with referencing, from expert trouble-shooting of complex examples to setting out general principles.  We can’t proof-read your work or referencing, but we can help with just about everything else. You

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Getting started, getting on or getting stuck? Chat to us!

It’s good to talk, as the BT advert from before our students were born used to say.  You are not expected to be an expert on arrival at university, and all your new friends (those who want to get on

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Referencing pop-ups return to the Library Atrium

Starting on Monday 19 November, for two weeks referencing pop-ups will operate in the Library Atrium from 11-12 am, 2-3 pm and 4-5 pm, Mondays-Fridays.  Pop in with your referencing conundrums and our dedicated referencing service will be there to

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Welcome to your subject pages: all the best academic sources in one place

Have you seen your subject pages?  If the one search Google-style convenience of the Discovery Service is just not delivering the results you need or you are looking for specialised resources, try your subject pages. They are useful for everys

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Have you discovered everything you can do in your library yet?

Welcome to your new library!  We are open and here to help you 24/7 with online chat and phone support for all your library and IT needs.  Don’t miss the toilets on every floor and drinking fountains near the entrance, Postgraduate

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Take a personal tour of the library (wherever you are)

Many people find the library surprisingly large but as soon as you become familiar with what is where it will begin to feel like a second home.  To help you settle in and find everything you need, we have produced

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Welcome (back) everyone: Library opening hours and how we can help

A big, warm library welcome to all our new students and all those rejoining us next week! During Induction Week (17-23 September), the Library will be open every day from 8 am – midnight.  From the start of term (24

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Online chat now available 24/7

The Library online chat service is now available 24/7.  Outside our traditional online chat staffed hours (9am – 5pm Monday-Fridays, excluding Bank Holidays and University closures), chat enquiries will be answered by a trusted, librarian led out-of-hours chat service.  This

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