Tag: databases

ScienceDirect only available on campus, through VPN or Web Proxy – resolved

Update 14.08.17 – The login process is now working. However, if you use the Sign In link at the top right of the screen, you are taken to the ScienceDirect home page and you will have to search for your

Posted in Known Problems Tagged with: ,

ScienceDirect login problem

Update 02.08.17 – ScienceDirect is working normally again using the usual authentication methods.  You may need to clear your browser cache to restore access when you are working away from the University campus. A ScienceDirect login problem has been discovered by

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Certain ProQuest databases temporarily unavailable

We regret that certain ProQuest databases, including ProQuest dissertations and theses – UK & Ireland and Proquest Historical Newspapers are currently not working.  ProQuest are working to resolve these problems as soon as possible.  Thank you for your understanding.

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Planned maintenance of Proquest resources (29-30 July 2017)

ProQuest have announced planned maintenance work on the evening of Saturday 29 July.  The work is expected to take place between 8 pm on Saturday 29 July and 5 am on Sunday 30 July 2017. Some ProQuest products will be unavailable during

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Temporary alternative login for EasyBusiness

The normal login for EasyBusiness (also known as Kompass or EBOL) is temporarily unavailable. Workaround You will be automatically logged in as “Ms. University of Portsmouth”. Log out. Log back in using these credentials: Login: libatlprocurement@port.ac.uk Password: jEgeg5bu8^mjd

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Artstor Digital Library citations: save them or lose them (over the summer)!

Do you have any citations saved in Artstor Digital Library that you will need over the summer?  If so, please save them before the end of the month.  When Artstor begins its migration to its new platform on 1 June 2017, you will lose

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Credo resources unavailable away from the University campus (resolved)

Update 23.05.17 – We are pleased to announce that Credo is once again working normally.  Thank you for your patience. There are currently problems accessing Credo resources when away from the University campus.  This has been reported to the supplier.

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Artstor Digital Library: citation services disruption from 1 June 2017

Update 01.06.17 – Artstor Digital Library has now begun its migration to its new platform.  It is understood that citations from the old system that have not been saved will eventually become available again once the new platform has been

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Knovel not working away from the University campus (resolved)

Update 02.05.17 – Knovel is working normally via Shibboleth on computers away from the University campus. Knovel appears not to be working on computers away from the University campus.  If you are working from home or elsewhere, we recommend using the VPN (or

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XpertHR access problem (resolved)

Update 30.06.17 – We are pleased to report that XpertHR is once again available from anywhere using institutional login.  Thank you for your patience. Update 13.06.17 – We are working with Information Services and the Eduserv to resolve the XpertHR login problem and

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