Category: Uncategorised

Resolved: Taylor & Francis e-journals temporarily unavailable

Update 12.01.18 – Access to Taylor & Francis ejournals has now been restored.  Thank you for your patience. We have temporarily lost access to Taylor & Francis e-journals.  Taylor & Francis report that this is a known problem affecting many

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Resolved: Access lost to subscribed Springer journals content

Update 12.01.18 – Access to Springer journals has been restored.  Thank you for your patience. We appear to have unexpectedly lost access to our Springer journals subscription.  We have reported this to Springer, who are investigating.  We apologise for any

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British Standards Online (BSOL) off campus registration problem

We have reached the maximum number of clients who are allowed to register for access to British Standards Online (BSOL) under our current license agreement.  We are investigating how much it will cost to increase the number of concurrent license

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Scheduled maintenance: Discovery Service personal folders unavailable from 2-3 pm on Thursday 4th January 2018

Due to routine maintenance, personal folders on the Discovery Service will not be accessible between 2-3 pm on Thursday 4th January 2018 .  All other aspects of the Discovery Service should work as normal throughout.

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Scheduled maintenance to the Discovery Service – Publications page

EBSCO are performing scheduled maintenance to the Discovery Service Publications page (which lists our electronic journal holdings and suppliers) between 3-8 pm UK time on Wednesday 20th December.  During this interval this service may run slowly or experience interruptions.  We

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Resolved: Ravelin Park side ladies toilets temporarily unavailable

Update 12.12.17 – All our toilets are once again open for you to use.  Thank you for your patience. We regret the Ravelin Park side ladies toilets are temporarily unavailable.  Alternative toilets are available at the front of the building,

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Resolved: Noise disruption: intermittent chiming alarm

Update 12.12.17 – This noise problem has now been resolved.  Thank you for your patience. We apologise for the three-tone chiming alarm sounding at intervals in one part of the Library.  The cause has been identified and while we cannot

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Resolved: Room booking system problems

Update 02.12.18 – The room booking system should now be working normally.  If you continue to experience any problems please speak to a member of Library staff.  We thank you for your patience while we resolved this problem. The library

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Resolved: Photocopier temporarily unavailable

Update 11.12.17 – The photocopier is working normally again.  Thank you for your patience. We regret that the student photocopier is temporarily unavailable. Workaround You can scan documents for free (scanners are available beside the concrete central stairwell in Area

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Resolved: Main lift temporarily unavailable

Update 03.01.18 – The lift in the Atrium is now working normally and available for you to use.  Thank you for your patience and understanding. We regret the lift in the Library Atrium is currently out of order.  Lift engineers

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