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Planned disruption to My Account and Library catalogue (Wednesday 21 June 2017)

We will be upgrading our library management system next Wednesday 21 June between approximately 8-9 am. During this period, neither clients nor library staff will be able access to your library account, stock or shelf mark information, although you will

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CareKnowledge running at risk on Wednesday 14 June 2017

It is expected that the CareKnowledge website will be available only intermittently on Wednesday 14 June 2017 and will be running at risk all that day while essential maintenance work is carried out on the site.  The supplier intends to

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Emerald Insight platform maintenance (Tuesday 6th June)

The Emerald Insight platform is undergoing a scheduled update until 8pm today (Tuesday 6th June 2017).  We have been warned that the platform will offer read-only access today, and that functionality will be limited during this period.  Should you access the website during

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Shibboleth (institutional login) authentication problem (resolved)

Update 02/06/2017: Shibboleth is working normally again (the service may be slower than normal for a while following the rebooting of the server). We regret our authentication system is not working properly this morning.  We have reported this to Information Services and

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24/7 opening ends at midnight on Friday night (2 June 2017)

24/7 Library opening ends at midnight on Friday night (2 June 2017).  From Saturday, the Library will be operating our usual Summer Vacation opening hours.  We will still open until midnight Monday-Friday, but our weekend opening hours will be much shorter

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Minute silence today at 11 am

We will be observing a minute of silence starting at 11 am this morning in remembrance of the victims of the Manchester terrorist attack.  The start of the minute’s silence will be announced over the public address system.

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Credo resources unavailable away from the University campus (resolved)

Update 23.05.17 – We are pleased to announce that Credo is once again working normally.  Thank you for your patience. There are currently problems accessing Credo resources when away from the University campus.  This has been reported to the supplier.

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Artstor Digital Library: citation services disruption from 1 June 2017

Update 01.06.17 – Artstor Digital Library has now begun its migration to its new platform.  It is understood that citations from the old system that have not been saved will eventually become available again once the new platform has been

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Online chat unavailable 2am to 3am Friday 5th May

The out-of-hours online chat service will be undergoing scheduled maintenance from 2am to 3am on Friday 5th May and will be unavailable at this time.  We apologise for any inconvenience caused.

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Knovel not working away from the University campus (resolved)

Update 02.05.17 – Knovel is working normally via Shibboleth on computers away from the University campus. Knovel appears not to be working on computers away from the University campus.  If you are working from home or elsewhere, we recommend using the VPN (or

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