Category: Known Problems

Box of Broadcasts (BoB) currently unavailable

The video resource Box of Broadcasts, also know as BoB, is undergoing maintenance and is unavailable at the current time. We will update you when this resolved. If you need further information, please contact library@port.ac.uk

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ScienceDirect only available on campus, through VPN or Web Proxy – resolved

Update 14.08.17 – The login process is now working. However, if you use the Sign In link at the top right of the screen, you are taken to the ScienceDirect home page and you will have to search for your

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Teaching corridor drinking fountain out of order

Update 11.08.17 – The drinking water fountain outside the Postgraduate Study Suite has now been replaced with a new stainless steel drinking fountain.  Thank you for your patience and we hope you enjoy this new and improved facility. We regret the drinking fountain outside

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Nature ejournal temporarily unavailable online

The journal Nature is currently undergoing essential maintenance and is temporarily unavailable online.  We regret that we have not been advised when online access will be restored.  If you need urgent access to an issue of Nature and are able

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Security error message in Firefox

When you log into the interlibrary loan request system, or other Library pages requiring authentication, using Firefox, you may get a security warning reporting that: “The information you have entered on this page will be sent over an insecure connection and

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Certain ProQuest databases temporarily unavailable

We regret that certain ProQuest databases, including ProQuest dissertations and theses – UK & Ireland and Proquest Historical Newspapers are currently not working.  ProQuest are working to resolve these problems as soon as possible.  Thank you for your understanding.

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Temporary alternative login for EasyBusiness

The normal login for EasyBusiness (also known as Kompass or EBOL) is temporarily unavailable. Workaround You will be automatically logged in as “Ms. University of Portsmouth”. Log out. Log back in using these credentials: Login: libatlprocurement@port.ac.uk Password: jEgeg5bu8^mjd

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Mintel error

The Mintel database is currently showing an error message. We have reported this to Mintel and we hope to have it up and running again soon. Update, 13/02/17: Mintel have advised us that this is because of a caching issue.

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Problems with off campus access after logging into Gale Cengage resources

There is currently a problem when accessing e-resources after accessing Gale Cengage resources off campus. If you access a Gale Cengage resource using the off campus institutional login, then try to access another subscribed resource from a different supplier using

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