Category: Known Problems

Scheduled maintenance to the Discovery Service – Publications page

EBSCO are performing scheduled maintenance to the Discovery Service Publications page (which lists our electronic journal holdings and suppliers) between 3-8 pm UK time on Wednesday 20th December.  During this interval this service may run slowly or experience interruptions.  We

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Room booking system problems

The library room booking system has developed a fault that is causing confirmed bookings to be cancelled, resulting in multiple bookings for the same rooms. We are working with the supplier to fix the problem and apologise for any inconvenience

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Main lift temporarily unavailable

We regret the lift in the Library Atrium is currently out of order.  Lift engineers have inspected the lift and advised that some parts need to be replaced, and that this may take a while. Workaround If you have a

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Credo Courseware platform intermittently unavailable on Saturday 16th December

The Credo Courseware platform will be intermittently unavailable from  8 am – 2 pm on Saturday 16th December while essential scheduled system updates are implemented.  Only people accessing the Credo platform directly will be affected, not those accessing the platform

Posted in Known Problems

Connecting Windows 10 laptops to presentation screens in Library group study rooms

It appears that devices running Windows 10 are not able to connect the presentation screens in the Library group study rooms via an HDMI cable.  Earlier versions of Windows are not believed to be affected.  Thank you for your patience

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Possible intermittent problems for clients logging into British Standards Online

Following a change to the login screens, some clients have experienced difficulties logging into British Standards Online (BSOL).  We are uncertain whether this has been complicated by intermittent technical problems and are continuing to monitor the situation. If you have

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