Category: IT

News and comment from the world of IT

Colour photocopier out of order (resolved)

Update 11.11.15 – We are pleased to report that the colour photocopier has been repaired and is working normally again. The colour photocopier in the Library is out of order.  An engineer has been called to repair it.  If you

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Problems linking to articles in The Lancet from Discovery (resolved)

Update: 02/11/2016 EBSCO have fixed this issue. We have electronic access to this journal back to 1995 on Science Direct, but when you click through from a full text link on Discovery it will not take you directly into the

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ARTSTOR images not opening from within the Discovery Service

Problems have been reported opening ARTSTOR images from within the Discovery Service.  This problem has been caused by the pop-up blocker on university computers preventing these images from being opened.  This will be remedied for all PCs on campus within

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No access to Taylor & Francis ejournals (resolved)

Update 30.10.15 – Taylor & Francis journals are available normally once again.  Thank you for your patience. The Taylor & Francis Online platform is experiencing some technical difficulties, meaning subscribed content is not available on or off campus.  Taylor & Francis apologise

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Tune in or plug in, here or anywhere

Cable and cloud Did you know you can get fast reliable wireless internet access anywhere on campus and actually plug your laptop into the network for an even more reliable cabled connection across the Library ground floor?  Bring your own

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Temporary problem with access to XpertHR

There is a temporary problem with Shibboleth access to XpertHR, which the supplier estimates will not be sorted until Tuesday. Until then, they have provided a generic login which is available by logging in to the Off Campus Passwords page

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IEEE Xplore scheduled maintenance 24th October

Due to scheduled maintenance,  the e-resource IEEE Xplore will be unavailable from 2pm – 5pm British Summer Time on Saturday, 24 October. The suppliers apologise for any inconvinience. If you need further information, please contact

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Zetoc running at risk on Tuesday 3rd November

Routine maintenance work for the Zetoc Service has been scheduled for the morning of Tuesday 3rd November. It is expected that the disruption will only be for a couple of minutes, however the service should be regarded as at risk all

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MyiLibrary only available on campus or via Web Proxy (resolved)

Update 19/10/2015 – MyiLibrary is now working from off campus. MyiLibrary is temporarily unavailable from off campus, but can be accessed from off campus using the Web Proxy Service. We have reported the problem to our suppliers and apologise for any

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Web of Science and EndNote Online maintenance Sunday 18th October

Thomson Reuters will be performing routine maintenance to their authentication system on Sunday 18th October.  The maintenance window is 1pm to 4pm (BST). It is expected that there will be minimal disruption to users who are logged into Web of

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