Category: IT

News and comment from the world of IT

Downloaded ebooks lose their annotations when the download expires

Update 14.12.16 – A student has suggested a method of retrieving annotations from previous copies of ebooks downloaded from Ebook Central onto a laptop or desktop computer, which is described here. When you access an ebook over the internet, annotations you make always

Posted in IT Tagged with: ,

Intermittent problems reported editing online reading lists

Update 14.09.16 – Similar problems have been reported with other electronic Library resources, including Ebrary and the Discovery Service.  This post has been updated in this replacement post. Intermittent problems have  been experienced by lecturers editing online reading lists.  Problems have been reported at

Posted in IT Tagged with:

Work anywhere at your own virtual University

Setting up a virtual private network (VPN) You can enjoy the online campus learning experience and to make use of the safe storage and facilities of the University computer network from anywhere by downloading a small software program and running it to set up a Virtual

Posted in IT, Services Tagged with: , , ,

Wireless network upgrade announced

Resolved 01.09.16 – The upgrade appears to have been successfully completed and services are working normally. IS have advised that as part of the University’s continued investment to ensure we offer the very best facilities and services, the University wireless core

Posted in IT Tagged with:

Disruption to Catalogue and Discovery on Tuesday, 30 August (resolved)

Update 31.08.16 – The Library services affected by the upgrade are now working normally. On Tuesday, 30th August the following services will be disrupted all day due to a major Library upgrade: Library Catalogue: there will be no availability information, working

Posted in IT Tagged with: , ,

Wireless networking: where best to get connected

Update 31/03/16 – The wireless network has been strengthened by IS and usage has declined, so the wireless network is now working normally again in the Library and surrounding buildings.  Thank you for your patience. Wireless network access (wifi) in

Posted in IT Tagged with: , ,

Problems printing interlibrary loan documents from some campus computers

Clients have reported problems printing documents obtained by interlibrary loan as secure email attachments from the British Library on campus.  They have received the error message: “This printer is not allowed for secure printing”.  Once such secure attachments are opened

Posted in IT Tagged with: ,

Web of Science and EndNote Online maintenance Sunday 29th November

Thomson Reuters will be performing routine maintenance to their authentication system on Sunday 29th October.  The maintenance window is 1pm to 4pm (BST). It is expected that there will be minimal disruption to users who are logged into Web of

Posted in IT Tagged with:

Problems with off campus access to Sage journals – resolved.

Updated 26/11/15 – this problem is now resolved. We are currently experiencing problems with off campus access to our subscribed e-journals from Sage. This has been reported to the publisher, but whilst the problem is being fixed you can still

Posted in IT Tagged with:

Bring your own… laptop

Did you know you can bring your own laptop to the Library?  You can connect wirelessly to the University network or plug into the network on the ground floor using an ethernet cable for an even faster and more reliable

Posted in IT, Services Tagged with: