Category: IT

News and comment from the world of IT

New student IT training courses

The DCQE Academic Skills Unit (ASK) and the Information Services IT Training Team are currently piloting free IT training for students over in St Andrews Court.  The first courses on offer will cover Google Drive and Microsoft Excel.  If you

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Resolved: Loanable laptops in University Library

Update 15.01.18 – The laptop loans system is working normally again today.  Thank you for your patience. There is currently a problem with the laptop lockers in the library, which means that at present, the laptops are not loanable. IS

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Library lifehack: charging your phone from your laptop or PC

I’ve never met a student who didn’t want at least one more power socket than was available.  Everything built after 1930 that is either useful or fun seems to want a power supply, and while mobile devices are increasingly clever

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Connecting Windows 10 laptops to presentation screens in Library group study rooms

It appears that devices running Windows 10 are not able to connect the presentation screens in the Library group study rooms via an HDMI cable.  Earlier versions of Windows are not believed to be affected.  Thank you for your patience

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Scanning in the Library (A4 to A0)

Need to scan something?  You can scan up to A3 for free 24/7 in the Library and our Map Library team can help you scan anything flat up to A0.   Click Read more below for further details about scanning at different sizes.

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Wireless network upgrade

Information Services are in the process of replacing all of the wireless access points in the Library with the newest versions to ensure we continue to offer the fastest and most reliable service possible.  From around 7.30 am tomorrow (Thursday

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Student led change in action: loanable laptops and the dawn of flexible working

Not so long ago we didn’t even have loanable laptops. We saw how much you love using them and so have made hundreds more available every year since! Just one of the successes of student led change.  We are always

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Touchscreen kiosk maintenance (16-18 December 2016)

The Library touchscreen information kiosks will be unavailable early next week (from approximately Monday 16th – Wednesday 18th December) while the software is updated.  This software update should improve reliability.  Catalogue computers are available on the first and second floors and from the Library website.  Thank you for your patience

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Shibboleth (institutional login) authentication problems (resolved)

Update 14.12.16 – The Shibboleth authentication problem appears to have been resolved. Update 13.12.16 – Information Services report this problem should be fixed by the end of Thursday, 15 December.  Please report all problems directly to Information Services on 023

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Web Proxy access not working for some clients (resolved)

Problems have been reported by some clients when trying to access electronic resources through the Web Proxy.  If you are having problems only with specific resources, please get in touch with the Library.  If you are unable to access anything,

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