Author: Library News

Building maintenance work (Wednesday 15 November) (resolved)

Update 14.11.2017 – The second phase of essential Library building maintenance work will take place on Wednesday 15 November.  This work will create considerable noise and some minor disruption.  Access to Area 1B (housing the art, design and English Literature

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Possible intermittent problems for clients logging into British Standards Online

Following a change to the login screens, some clients have experienced difficulties logging into British Standards Online (BSOL).  We are uncertain whether this has been complicated by intermittent technical problems and are continuing to monitor the situation. If you have

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Problems with Alexander Street Press (resolved)

Update 17/11/17: access is now working both on and off campus. Update 27/10/17: access is now working on campus, but the supplier is still working on problems with off-campus authentication.   Electronic resources from Alexander Street Press are currently unavailable.

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Discovery Service – expected performance issues (resolved)

Update 23.10.17 – The Discovery Service and full text finder links are all now working normally again.  Thank you for your patience. The Discovery Service may run unusually slowly over the next few days.  The supplier, Ebsco, is working to resolve

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MyiLibrary access problem (resolved)

Update 20.10.17 – MyiLibrary is now working normally again.  Thank you for your patience.   MyiLibrary is currently not working.  It is requiring everyone to log in and then taking them back to the login page in a perpetual loop. This

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Talis Aspire – changes to the digitised content request form

(You can safely ignore this post if you are a student.  This post only concerns staff who create and maintain online reading lists.)   The digitisation request form for online reading lists changed slightly yesterday.  In the previous version, the options

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Full-text finder service working intermittently (resolved)

Update 20.10.17 – The Full-text finder links are again working normally.  Thank you for your patience. The full-text finder service that appears in many electronic resources offering to locate the full-text of articles is working intermittently at the moment.  This

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Online reading list links to Wiley journals not working (resolved)

Update 20.10.17 – Online reading list links are again linking to Wiley journals normally.  Thank you for your patience. Some links from online reading lists to articles in journals published by Wiley are not working properly at the moment.  We

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Reduced lighting in Area 2A (resolved)

Update 19.10.17 – The lighting has reportedly now been fixed.  Thank you for your patience. Not all the lights are working at the moment in Area 2A.  An urgent maintenance request has been filed with the Estates Department.  The area

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Discovery Service temporarily unavailable (resolved)

Update 20.10.17 – The Discovery Service appears to be working normally again this morning.  Please let us know if you encounter any unexpected difficulties using it or accessing articles. We regret that the Discovery Service is temporarily unavailable.  We have

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