Resolved: Problems accessing Artstor

Update 13.12.17 – Off-campus access to Artstor is now working again. If you have any further problems, please contact us.

Update 06.10.17 – Further problems have been reported by clients attempting to access Artstor while away from the University campus.  We recommend setting up the VPN (or Web Proxy) before attempting to access Artstor unless you are working on campus.  This will give you access to all Library resources as if you were working on a campus computer and we recommend everyone install it who intend to work from elsewhere.  The Web Proxy is an alternative solution for anyone who cannot set up the VPN because their workplace computer is not working properly.

Problems have been reported accessing Artstor.

Solution

The supplier has suggested that clearing the browser cache resolves these problems.  If you are unsure how to do this or if you still have problems after attempting this, please get in touch.

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