Intermittent problem accessing EBSCO e-resources (including EBSCO ebooks and the Discovery Service)

There is an intermittent problem with EBSCO e-resources, including EBSCO ebooks, the electronic journals Publications Search (available through the Discovery Service), and the Discovery Service itself.  If you receive an error message advising that an electronic resource provided by EBSCO is unavailable, this might be the reason.  This problem is intermittent and so if you cannot access an electronic resource at one time, you might be able to access it later on.  EBSCO are aware and working to solve this problem.  We apologise to all those affected.

Posted in Known Problems Tagged with: , ,

Advertisements appearing in Library website search results

When searching the Library website itself – not Discovery or any of our other information resources – we regret you may now see adverts appearing at the top of your search results list.  The advert free search that Google used to provide has been discontinued; we are now looking for an alternative without adverts.  All the advertisements may be easily identified by the “Ad” appearing in a box.  All other search results are from our website.
Posted in Known Problems Tagged with:

Netflix and Krill (or, What I did during the Xmas vacation) by Pablo the Penguin

While the library staff were all at home eating turkey and pulling crackers, and most of our students were doing similar things, I was left here with only my over-sized penguin pal Pip for company. Read more ›

Posted in Uncategorised

New student IT training courses

The DCQE Academic Skills Unit (ASK) and the Information Services IT Training Team are currently piloting free IT training for students over in St Andrews Court.  The first courses on offer will cover Google Drive and Microsoft Excel.  If you have ever found yourself in a panic trying to remember whether you saved a copy of your document or handling data is something you avoid, these courses are just right for you.

Click here to book your place.

Image ref.: CC-By-2.0 Byron Alcantara

Posted in IT Tagged with: ,

CCI referencing & research drop-in clinics (16-19 January)

Join Greta Friggens for the CCI Referencing & research drop-in clinics starting running Tuesday to Friday (16-19 January) from 2-4 pm in Library Seminar Room 1 (Room 0.25).  Bring your problem assignments and get expert help both finding the information you need and then referencing it.

 

Posted in Library News Tagged with: , ,

BBC Monitoring: Trial e-resource

Want access to an online resource filled with up to date news, articles, broadcasts and social media sources? Plus location specific articles from over 150 countries worldwide, and a full reference list for all bibliographic needs! Sound useful? Well a website such as this is currently on trial. Until the 6th February BBC monitoring will be available to all University of Portsmouth staff and students. Easy to use it can be accessed at http://monitoring.bbc.co.uk/login , once on the page you simply select Login Via Academic Institution, choose University of Portsmouth, enter your UoP Login details when prompted and begin.

With content specific sources and a detailed search bar this resource offers research support to a wide variety of courses such as, creative writing, journalism, geography media and many more! The resource also boasts a search saving tool that will notify you when any new results or articles are added saving you time. So follow the link and check out BBC Monitoring to see if it can help you. Please pass on any feedback or comments on the usefulness of this resource to greta.friggens@port.ac.uk.

 

Posted in Reviews, Subjects: Creative Arts Tagged with: ,

Scheduled maintenance on Ebook Central (Saturday 20 January)

Ebook Central will be unavailable from 6pm – midnight on Saturday 20th January  for scheduled maintenance.  We apologise for any inconvenience this may cause.

Posted in Known Problems, Library News Tagged with: ,

Resolved: Loanable laptops in University Library

Update 15.01.18 – The laptop loans system is working normally again today.  Thank you for your patience.

There is currently a problem with the laptop lockers in the library, which means that at present, the laptops are not loanable.

IS are working on the issue and we will update you accordingly.

 

We apologise for any inconvenience.

 

Posted in IT Tagged with:

Log in problem with Wiley Online

Our Wiley Online ejournal content appears to be temporarily unavailable due to an unexpected login problem.  Logging in to Wiley Online to access subscribed content leads to a perpetual loop back to the login screen.  We have reported this problem to Wiley and hope it will soon be resolved.  We apologise for any inconvenience.

Posted in Known Problems Tagged with:

“Geography” limiter missing from Discovery Service

The “Geography” limiter appears to have unexpectedly disappeared from the Discovery Service.  The supplier, EBSCO, are working to restore it.

If you notice any other problems, please let us know.

Posted in Known Problems Tagged with: